Knowledge Coordinator / Officer (Part-time) - London - Law

Knowledge Officer - London, United Kingdom

Ref: 523Thursday 25 January 2024

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Knowledge Coordinator / Officer (Part-time) - London - Law

A highly specialised law firm with Corporate Social Responsibility at the core of their values has an opportunity for a Knowledge Coordinator or Knowledge Officer to join them on a part-time basis, either 2 or 3 days per week. This role is focused on the management, coordination and driving engagement with internal/external knowledge resources and knowledge sharing initiatives. It is a role that would suit someone seeking to scale back their working hours or someone whose values are extremely well-aligned to those of this firm.

In this Knowledge Coordinator role, the primary objectives and responsibilities include:

  • The provision of a knowledge and information management service
  • Supporting lawyers on knowledge resources and supporting knowhow specialists within the firm 
  • The development and maintenance of knowledge resources and the delivery of training  
  • Managing the knowledge area of the intranet, including adding links 
  • Operating as a primary contact for issues with Knowledge Bank software 
  • Managing printed resources, including suggesting/ordering on approval, cataloguing, indexing, notifying and renewals 
  • Supporting renewals of online resources, analysing usage and ensuring resources reflect current practice areas 
  • User maintenance for online renewals including passwords, IP authentication, distribution groups and alerts 
  • Designing and delivering induction training for new joiners and existing staff
  • Ensuring CLA/NLA licences are renewed and reflect business needs, dealing with copyright issues 
  • Attending regular meetings of department/practice aligned knowledge specialists 

To be a suitable candidate for this Knowledge Coordinator/Officer role, the following is required:

  • Experience gained in a similar Knowledge Management or Information Services role, ideally from a legal or professional services setting
  • A strong understanding of the role of KM in a complex organisational setting, ideally underpinned by a library or CILIP qualification
  • Highly developed communication, interpersonal and stakeholder management skills
  • Demonstrable skills in managing knowledge content, systems and working with intranets
  • The ability to design and deliver effective training and inductions for audiences at different levels within the firm
  • The ability to manage conflicting priorities and organise and prioritise workloads
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