Knowledge Coordinator / Officer (Part-time) - London - Law
A highly specialised law firm with Corporate Social Responsibility at the core of their values has an opportunity for a Knowledge Coordinator or Knowledge Officer to join them on a part-time basis, either 2 or 3 days per week. This role is focused on the management, coordination and driving engagement with internal/external knowledge resources and knowledge sharing initiatives. It is a role that would suit someone seeking to scale back their working hours or someone whose values are extremely well-aligned to those of this firm.
In this Knowledge Coordinator role, the primary objectives and responsibilities include:
- The provision of a knowledge and information management service
- Supporting lawyers on knowledge resources and supporting knowhow specialists within the firm
- The development and maintenance of knowledge resources and the delivery of training
- Managing the knowledge area of the intranet, including adding links
- Operating as a primary contact for issues with Knowledge Bank software
- Managing printed resources, including suggesting/ordering on approval, cataloguing, indexing, notifying and renewals
- Supporting renewals of online resources, analysing usage and ensuring resources reflect current practice areas
- User maintenance for online renewals including passwords, IP authentication, distribution groups and alerts
- Designing and delivering induction training for new joiners and existing staff
- Ensuring CLA/NLA licences are renewed and reflect business needs, dealing with copyright issues
- Attending regular meetings of department/practice aligned knowledge specialists
To be a suitable candidate for this Knowledge Coordinator/Officer role, the following is required:
- Experience gained in a similar Knowledge Management or Information Services role, ideally from a legal or professional services setting
- A strong understanding of the role of KM in a complex organisational setting, ideally underpinned by a library or CILIP qualification
- Highly developed communication, interpersonal and stakeholder management skills
- Demonstrable skills in managing knowledge content, systems and working with intranets
- The ability to design and deliver effective training and inductions for audiences at different levels within the firm
- The ability to manage conflicting priorities and organise and prioritise workloads