A top 10 global law firm requires a Knowledge and Information Officer to join their London based team. The knowledge Information Services' focus is to ensure all internal clients have access to knowledge and information resources that meet business needs cost effectively. The Knowledge and Information Officer has responsibility for the day-to-day delivery of the service and proactively contributes to its development in conjunction with other team members.
Main responsibilities include:
- Act as primary contact for specific practice groups or products
- Develop and maintain knowledge and information resources, including intranet work and knowhow
- Raise awareness and deliver training on knowledge and information resources
- Provide Current Awareness
- Contribute to and occasionally lead projects
- Undertake enquiry work
- Act as primary contact for specific practice groups or products
- Develop effective working relationships within the practice groups and ensure their information requirements are developed and met
- Regularly undertake feedback exercises across the groups regarding their resources and act upon results
- Engage with lawyers at all levels to encourage knowledge sharing
- Develop and maintain knowledge and information resources
- Capture and organise knowledge and information for inclusion in internal knowledge systems
- Develop and maintain additional knowledge and information resources in response to feedback as required
- Raise awareness and deliver training on knowledge and information resources
- Provide Current Awareness
To be considered for this role you will need the following skills and experience:
- Have the ability to develop a good understanding of the work of the practice areas to appreciate internal clients' information needs
- Have some information work experience, gained preferably in a professional services or corporate environment
- Experience of Microsoft Office (Word, Excel, PowerPoint) required
- Experience of online database research preferred
- Bachelors degree or equivalent – degree in Knowledge/Information or related discipline would be advantageous.