Knowledge & Information Officer, Law (Bristol, or Glasgow, Manchester)

Knowledge Officer - South West, United Kingdom

Ref: 52Wednesday 3 March 2021

A well respected, national law firm requires a Knowledge & Information Officer to join their expanding Knowledge Management Team.   The KM team works across all parts of the business, helping to turn data and information into insight to support their clients.  The team focuses on undertaking both legal and business research, aligned to a number of key economic sectors.  Working closely with Professional Support Lawyers, as well as undertaking research, the KM Team also helps manage the firm’s extensive programme of current awareness and horizon scanning, as well as a wide variety of third party databases, knowledge systems, and automation tools.  This role has the potential to work flexibly between home and office in Bristol, Glasgow, or Manchester.

Responsibilities include:

  • Providing knowledge support to two key sectors (Banking & Financial Services and Real Estate)
  • Delivering dedicated knowledge & information support to the Banking and Lender Services Group
  • Providing a current awareness service
  • Undertaking legal and business research to provide support with client matters and business development activities
  • Building a strong network with staff at all levels across the organisation to advise and encourage the sharing and use of knowledge
  • Harvesting know how within specific practice and sector groups
  • Raising awareness and delivering training on knowledge and information resources
  • Liaising with and supporting the practice group Professional Support Lawyers
  • Working together with other members of the team to support knowledge projects

To be considered for this role you will need the following skills and experience:

  • A degree or equivalent professional experience in Research, Information / Knowledge Management, Librarianship (or a related discipline)
  • Experience of working in professional services desirable
  • You will possess the ability to develop a good understanding of the work of the legal practice areas to appreciate internal clients' information needs
  • Confident and familiar in undertaking online research
  • Prior experience and familiarity with company information and legal databases
  • Have the ability to manage demanding workloads with strict deadlines
  • Have exceptional time management, planning, and organisational skills, a methodical approach, and a keen eye for detail
  • Be able to build a credible reputation as a trusted advisor on information-related matters
  • Candidates must have excellent written and spoken English, in particular, an ability to summarise and analyse large amounts of information
  • Ability to work using own initiative and as a team member, maintaining a professional positive attitude at all times is essential