Intranet and Info Systems Analyst, remote working

Knowledge Systems - United Kingdom, United Kingdom

Ref: 355Monday 8 August 2022

£27,758- £30,841.

Newly created role! A professional services firm requires an Intranet & Information Systems Analyst to assist the Intranet & Information Systems Manager with the management of the firm’s Intranet. Mainly remote working!

Main responsibilities include:

  • Helps promote the storage and sharing of business information and collaborative working through helping to provide appropriate tools in M365, in particular, SharePoint and MS Teams.
  • Helps to apply the compliance centre toolset within M365, ensuring that the firm’s information management and governance principles are applied across MS Teams and SharePoint sites.
  • Contributes to the intranet & M365 agile scrum development process liaising closely with the IT Department over what is developed and when it is developed.
  • Provides support to the Information Services Manager and Intranet & Information Systems Manager with usage reports.
  • Provides support to the Records Management team, and Library team if required.
  • Works closely with other members of the Information Services team and with IT staff.

Key Responsibilities include:

  • Helps to provide and develop an intranet for the firm, for internal communication and document storage.
  • Helps to review the usage of the intranet and to ensure sound processes are in place for staff to understand where documents and information should be stored.
  • Helps to promotes staff engagement of intranet and document management tools.
  • Assists with the design and development of an extranet to enable document and information sharing with strategic partners.
  • Understand and applies M365 tools – in particular SharePoint and MS Teams tools for information storage, governance, sharing and collaborative working for the firm.
  • Participates in Agile Scrum events, including Sprint Planning, Daily Scrum, Product Backlog Refinement, Sprint Reviews and Sprint Retrospective.
  • Collaborates with departments / teams to understand and translate business requirements into appropriate solutions.
  • Works with IT to ensure site permissions are monitored and appropriate and helps to provide reporting on permissions.
  • Helps with SharePoint sites / site collection creation and provision of sound site navigation and information design. Helps with MS Teams sites creation and provision.
  • Works with Intranet & Information Service Manager on the visual design and theme for the intranet, and intranet content.
  • Helps to monitors intranet analytics to help drive improvement.
  • Keeps up to date with trends in the use of technologies to manage information and data with reference to intranet systems.
  • Keeps current with Excel/SharePoint skills and trends in information management.
  • Helps to provides end user training as required.
  • Helps with provision of 2nd line support for SharePoint and MS Teams on-prem and online.
  • Represents the Intranet & Information Systems Manager as necessary.

To be considered for this role you will need the following skills and experience

  • Experience with helping to manage an intranet in a complex organisation.
  • Knowledge of SharePoint Online and MS Teams.
  • Experience of contributing to projects, with preferably experience of Agile methodology.
  • Experience in digital communications.
  • Evidence of being able to quickly understand the key features of systems.
  • Evidence of being able to communicate effectively with stakeholders.
  • Familiarity with document/information management, taxonomies, and classification in M365 is preferable.
  • Knowledge of Data Protection legislation and regulations (GDPR) is preferable.
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