Director of Knowledge Management

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  • Contact:

    Tracey South

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  • Published:

    5 months ago

  • Consultant:

    Tracey South

A prestigious law firm is looking for a Director of Knowledge Management to be based in their Bristol office. The purpose of the role will be to lead and manage the delivery of knowledge services across the firm in support of a firm wide strategy.  

The role will include the following tasks:

  • Develop a firm-wide knowledge management strategy, building on a recent strategic review of knowledge

  • Develop detailed department and service area knowledge management plans

  • Develop and implement resourcing recommendations and plan to deliver the strategy

  • Ensure the successful implementation of the agreed knowledge strategy year-on-year building on, and refreshing the knowledge strategy

  • Promote a knowledge sharing culture.

  • Drive continual knowledge management service improvement.

  • Develop a cross-firm knowledge community.

To be considered for this role, you will need the following skills, knowledge and experience:

  • Significant experience of a similar role in a similarly sized or larger professional services environment, preferably a law firm.

  • Confident leader and communicator, excellent written and verbal communication skills and with the gravitas and ability to command attention, create and deliver to strategy, deliver presentations to large and small groups and adjust communication style to the audience.

  • Experience in planning and implementing change across large organisations, with multiple offices.

  • Experience of managing change in a regulated environment, to a budget within defined and sometimes tight timeframes. 

  • Strategic thinker able to assess the firm’s future needs in a fast-evolving legal and professional services marketplace, and align knowledge management initiatives accordingly.

  • An interest in and knowledge of, technological advances and their potential impact on the efficient and effective delivery of legal services. 

  • A willingness to explore and adopt new systems and technology and consider how they could be successfully applied in the context of knowledge. 

  • Knowledge and experience of knowledge management systems, artificial intelligence, document automation and document collaboration helpful.

  • A creative and commercial thinker who will come forward with new ideas and approaches.

  • Ability to motivate and persuade lawyers, Partners and support staff to contribute knowledge and learnings and then use those assets in the course of their day-to-day work.

  • Oversight of Knowledge Management and Information services budgets.

CB Resourcing operates as both an employment agency and an employment business. Applicants will need to be able to provide us with proof of their eligibility to work in the UK on request.