Slack and Microsoft Teams have added millions of users over the last few months, how confident are organisations that the right strategies are in place to enable the effective use of these platforms in the longer term?
- do you have anyone curating and connecting your communities of practice to help leverage internal expertise?
- are users aware of what should be shared and to whom, particularly any confidentiality or compliance issues?
- do documents and processes being shared represent your organisations best practices?
- is anyone capturing and curating your organisation's expertise and IP?
At our clients tell us organisations with established knowledge & information functions in place have found knowledge management skills to be key enablers in their organisations digital transformation.
As the leading knowledge management recruiters we've helped many organisations source the right talent to help with these challenges both with established teams in place and organisations looking to take their first step into establishing a knowledge management strategy. For further details on how organisations with established teams are managing check our our Knowledge Leadership Network in Covid19 post or for examples of a growing use case for knowledge management our KM in Private Equity article.
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