Knowledge Systems Adviser - Law - London
A global law firm has a requirement for a Knowledge Systems Adviser to join their KM team and assume a role in which the successful candidate will be acting as a conduit between lawyers, stakeholders and technology functions as a part of the firms continuous improvement programme aligned to Knowledge Sharing. The role has responsibility for system enhancements, data integrity, user training and the support of roll-outs. This is a role that would be extremely well suited to someone that enjoys the challenge of learning and understanding a variety of systems and operating in a Systems Analyst or Product Owner capacity.
The primary objectives and responsibilities in the role include, but are not limited to:
- Acting as subject matter expert in BAU and project team meetings related to development of Knowledge Systems
- Developing an in-depth understanding of a variety of systems relating to Knowledge Management in the firm
- Ensure that data in Knowledge Systems is fit for purpose and classified appropriately
- Acting as a conduit between multiple stakeholders to communicate strategy, timelines, objectives and to define and relay user requirements
- Work with Knowledge Lawyers and technical teams to develop artificial intelligence-based processes for the identification, classification, and extraction of data from the firm’s collection of legal documents
- The creation, dissemination, and maintenance of user guides and training materials related to any Knowledge System
- Generation and analysis of reports and systems metrics, utilising tools such as Tableau or SQL queries.
- Coordinating User Acceptance Testing
- Delivery of training and relevant communications across the firm
To be suitable for this role, candidates will need to have a strong mix of the following experience and skills:
- Experience in a similar Systems Analyst, technical project or product ownership role, ideally gained within a complex legal or professional services environment
- Considerable experience working within a technology project team with a clearly defined systems development roadmap
- An expert in the management of multiple stakeholders, departments and technology partners
- An ability to work in a data focused role including skills such as data structures, taxonomies or data integrity
- Experience working on concurrent and often conflicting projects and priorities
- Any experience of data visualisation, database programming such as Tableau or SQL would be extremely desirable
- A related degree would be advantageous but is not an essential requirement