Knowledge and Learning Officer

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    Jayne Winch

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  • Published:

    9 months ago

  • Consultant:

    Jayne Winch

A public sector body working with the voluntary and community sector is looking for a Knowledge and Learning Officer to start immediately until end of March 2020. This role can be based in either London or Birmingham.

The role involves:

  • Gathering information on our funding from a wide range of sources including intranet, websites, folders and colleagues
  • Uploading knowledge and learning documents to our document libraries applying relevant metadata and keywords
  • Developing and implementing metadata standards for cataloguing evidence and learning from our funding  
  • Contributing to the development of document management systems and processes for the Knowledge Bank and Evidence Library  
  • Providing concise summaries of reports, briefings and evaluations
  • Implementing and maintaining cataloguing standards to ensure consistency across document libraries (internal and external) and effective retrieval  
  • Contributing to the creation of a taxonomy to assist with the storage and retrieval of documents.
  • Supporting the Knowledge and Learning Team with other administrative tasks suitable for the role

Skills and experience:

  • Experience of information classification techniques including metadata, taxonomies or cataloguing  
  • Pragmatic with the ability to implement ‘good enough’ solutions at pace 
  • The ability to make sense of a range of information sources to provide concise summaries of information
  • An awareness of key issues of relevance to the voluntary and community sector, ability to effectively undertake subject analysis and term selection, that avoids bias and is accessible and comprehensible to a generalist audience
  • Excellent communication and interpersonal skills and the ability to build and maintain strong working relationships across teams that are diverse and geographically dispersed  
  • Strong planning and organisational skills, with the ability to prioritise, meet deadlines, and take personal responsibility for overcoming challenges and deliver to a fixed deadline
  • Attention to detail
  • Understanding of SharePoint and Office 365 

CB Resourcing operates as both an employment agency and an employment business. Applicants will need to be able to provide us with proof of their eligibility to work in the UK on request.

Closing date:     1st November 2019 

Interview date:  TBC

Fixed term until the end of March 2020 

Full time or part time role considered

Salary – £23,000 - £26,000  

Location – London or Birmingham 

To start as soon as possible