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Information Services Manager, professional membership

  • Location

    London

  • Sector:

    Recruitment

  • Job type:

    Permanent

  • Contact:

    Darron Chapman

  • Contact email:

    darron.chapman@cbresourcing.com

  • Job ref:

    1-780512

  • Published:

    23 days ago

  • Consultant:

    Darron Chapman

Information Services Manager, professional membership

Take a look! Professional membership organisation (not for profit) requires an Information Services Manager to manage their Information Services Teams, providing company-wide services, training, guidance and support in the management and use of information, records and knowledge. 

Main responsibilities include

  • Manages the Information Services function on a day to day basis, liaising regularly with key stakeholders to ensure they have access to the knowledge and information they require
  • Works with the Head of Department to review and develop information management strategies that support the organisation's business objectives
  • Actively supports knowledge and information and data management companywide by understanding departmental information needs and outputs
  • Works with Records Manager to ensure a clear effective strategy is in place to capture key information assets
  • Actively explores and advises on management and appropriate sharing of internally generated information
  • Produces guidance and training on working with knowledge and information and data. Facilitates knowledge sharing and assists with research
  • Contributes to and advises on companywide policies and guidance for use of information management systems, procurement and use of external information, records management and archiving
  • Work with IT to ensure that developments and enhancements to the information systems are delivered efficiently and effectively
  • Oversees the development of the Intranet, ensuring its function and content meet the changing needs of the business
  • Develops and maintains adherence to team SLA and KPI targets to demonstrate service delivery
  • Involved in project management where it relates to information service delivery
  • Involved in budget processes as required
  • Keeps up to date with trends in the management of knowledge, information and data

To be considered for this role you will need the following skills and experience

  • An information related qualification or relevant experience
  • Proven Leadership and management skills
  • Good influencer with a track record of achieving ends through effective lobbying, persuading and influencing
  • Proven track record of implementation of knowledge and information management strategies and practices and driving organisational change
  • Good knowledge of legislative and regulatory framework for information governance
  • Experience of using Intranet and other electronic information systems
  • Influencing and negotiating experience and relationship building
  • Experience of making presentations, producing reports and conducting training sessions

CB Resourcing operates as both an employment agency and an employment business. Applicants will need to be able to provide us with proof of their eligibility to work in the UK on request.