Head of Portal and Content, Professional Services

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    Timothy Palmer

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    over 1 year ago

Head of Portal and Content, Professional Services

An advisory services giant has a requirement for a leader to join the Knowledge Management function and assume responsibility for the management of knowledge content for the UK. The position manages a team in the UK and offshored SharePoint resources. The main focus of the role for years 1 and 2 will be to land Office 365 from a knowledge management perspective. This business is a truly global operator and employs over 100,000 staff. They are consistently ranked as one of the top global businesses to work for.

The primary objectives of the role include, but are not limited to:

  • Landing, establishing the capability of and developing Office 365 from a KM perspective
  • Overseeing the process of migrating content from SharePoint 2013 to SharePoint online
  • Working with stakeholders and users to understand “what is good knowledge content?”
  • Working in collaboration with other business functions such as Internal Communication and Information Technology
  • Delivering a content governance strategy
  • To a large extent, shaping the direction of the position

To be suitable for this role, potential candidates will require the following experience and skills:

  • Experience in a similar role where shaping the content agenda and technology are core functions
  • Experience with Office 365, in particular the capabilities of SharePoint Online and the knowledge management tools and products that either sit on or integrate with this platform
  • Operating at a strategic level, building networks in a matrix environment and engaging with key stakeholders and groups
  • An understanding of the search and taxonomy agenda
  • Managing projects, project resources, suppliers and contractors
  • Ideally, experience in a professional services environment and a related degree or industry qualifications

CB Resourcing operates as both an employment agency and an employment business.