Knowledge and Information Centre Manager

  • Location


  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Jayne Winch

  • Contact email:


  • Job ref:


  • Published:

    12 months ago

  • Duration:


  • Startdate:


  • Consultant:

    Jayne Winch

A leading international law firm has an exciting new vacancy for a Knowledge and Information Centre Manager. Working in the new Knowledge and Business Intelligence Centre in Liverpool, you will perform a key role in managing the Researchers and Information Officers in that office and working with other KBIC colleagues in London to deliver firm-wide knowledge and information resources, advice, training and tailored research and analysis to support the business. 

Key responsibilities include:

  • line management of 4 individuals including one in London
  • running the day to day operations of the team to provide seamless access to knowledge and information
  • carrying out pro-active and reactive research providing client and market intelligence 
  • producing detailed reports and profiles to support fee-earners and business development
  • working on quick turnaround legal and business enquiries
  • carrying out analysis and assessment of research topics
  • recruiting and carrying out performance reviews of the Business Intelligence team
  • monitoring workflow
  • providing regular activity reporting to the Head of KBIC
  • budgeting and procurement management
  • developing and delivering training programmes
  • vendor liaison and assessment of online and hard copy sources
  • other projects as required

In order to be considered for this role you will have:

  • proven leadership skills and experience with the ability to motivate a team
  • experience of managing a team with commitment to the development of oneself and others
  • a proactive approach to customer services
  • excellent communication skills
  • ability to communicate effectively with senior stakeholders across the firm
  • previously worked within professional services
  • strong accuracy and attention to detail
  • ability to manage own workload, that of others and work to tight deadlines