A leading international professional services organisation is seeking a Global Head of Knowledge & AI to lead its global knowledge, research, and AI‑driven capability.

This is a senior, strategic role focused on how expertise, insight, and intellectual capital are captured, scaled, and embedded across a complex, multi‑jurisdictional business.

The role combines global knowledge leadership with digital and AI‑led transformation, ensuring professionals have seamless access to high‑value insights, tools, and learning.

You will lead a global knowledge function, partner closely with technology, innovation, and learning teams, and drive practical AI enablement that improves productivity and quality. The position offers genuine global scope, senior sponsorship, and the opportunity to shape how knowledge and AI are leveraged at enterprise scale.

Ideal background: Senior leaders from legal, consulting, advisory, or other knowledge‑intensive professional services environments, with experience driving transformation, leading global teams, and embedding AI or advanced technologies into professional workflows.

Location: London 

This is an opportunity to join a highly regarded, international law firm with a strong reputation for innovation, collaboration and investing in its people. The firm sits at the top end of the market, works with well‑known clients across multiple sectors, and places real value on high‑quality research, current awareness and knowledge support as part of its client service.
This role will be joining a large, established and extremely personable team of peers. The main focus of the role is the provision of a research service that leans towards legal, but also supports on business research. It also supports on the delivery of current awareness, training, developing and promoting information resources.

This role is one that would suit someone with similar experience, but equally someone seeking a step up or perhaps even seeking a return to this sector would be equally suitable as the role would join a team of longstanding and extremely supportive peers

In this Information Services Officer role, the primary objectives are as follows:

• The provision of a legal and business research service as part of a enquiries rota 
• Managing and maintaining online and hardcopy collections
• Utilising the firms research and information resources to contribute to the current awareness provision
• The delivery of training for new starters, trainees and established staff on the use of information resources and research methods
• Maintaining, updating and reviewing training documentation
• Supporting on departmental projects and initiatives 

To be a suitable applicant for this Information Services Officer role, candidates will require a strong mix of the following:

• Some previous experience in an Information Services, legal library or similar role, ideally in a legal or professional services setting
• Experience in the provision of legal, and ideally business research
• A strong fundamental understanding of libraries, ideally underpinned by a relevant library or information qualification
• Refined customer/stakeholder facing skills and the ability to build strong working relationships
• An ability to learn new tasks and processes quickly and apply this learning in a work setting
• The ability to organise and to prioritise in a fast-paced environment

A multinational London based Law Firm has a new requirement for an Head of Business and Competititve Intelligence to join their growing Knowledge Management function. This is a newly created role for which the immediate priorities will be to work with Director of Knowledge to outline the vision for the function, establish the key relationships with senior stakeholders and to begin the process of putting into place the tools, resources, structure and processes required to deliver this service. Initially, the role will almost certainly require an element of providing research services, but in the medium term, objectives will move to planning for team growth and scaling up this research provision. The overarching objective of the function will be to provide a research provision that feeds into the firms strategic initiatives, competitive intelligence and business development. 

To be a suitable candidate for this Head of Business & Competitive Intelligence role, candidates require the following:

• Experience building and leading research teams
• Operating at a tactical and strategic level
• Considerable research and analysis experience gained in a legal or professional services setting
• An expert in the provision of actionable insight utilising multiple data and information sources
• Broad research expertise that encompasses the ability to pivot across multiple sectors, topics and industries
• Highly refined relationship building and stakeholder engagement skills
• Experience across a wide spectrum of data, information resources and reporting tools.
• An ability to present, to make recommendations and to persuade or influence senior stakeholders

A very longstanding and successful law firm that is based out of London has a new requirement for a Research Analyst. This role has arisen as part of a wider initiative within the firm to build it's first Knowledge Management function. The primary objective of the role is to work with the Knowledge team, BD/Marketing team and fee-earners to provide strategic research and insights on sectors, individuals, prospects, markets, and competitors. It will work very closely with the firms newly appointed Knowledge Manager and will play a key role in setting up this research service in the firm. It is a role that will likely suit an information or knowledge professional with strong business research skills and a desire to build their skills in more complex research tasks and outputs. 

In this Research Analyst role the specific responsibilities and objectives include, but are not limited to:

• Provide tailored insights and briefings for client meetings, pitches, and strategic planning
• Develop and manage a current awareness service with curated news and regulatory updates
• Analyse client and revenue data to identify growth areas and support insight dashboard development
• Conduct competitor benchmarking to guide strategic positioning
• Recommend event themes and agendas based on market and client insights
• Collaborate with Knowledge, BD, and fee-earners to create scalable knowledge and client insight tools

To be a suitable candidate for this Research Analyst role, candidates require a strong mix of the following skills and experience:

• Previous experience in a similar Research, Information Services or Knowledge Management role with refined business research skills
• Experience using buisness research resources such as CapitalIQ, Orbis, Pitchbook or similar
• An ability to distil information and data into actionable insight and outputs, or an aptitude for doing so
• The ability to support in wider aspects of running a research and information service including current awareness, resource management and horizon scanning
• Highly developed communication, relationship building and interpersonal skills
• Ability to multi-task and prioritise to meet deadlines as and when required
• Pro-active, solutions-oriented approach and ability to use initiative intelligently, including knowing when to seek advice
• A related degree or post graduate level education such as Library Science, Information Science or Law is desirable 

This is an opportunity to join a highly regarded international law firm with a strong reputation for specialist expertise and complex advisory work. The firm has invested heavily in developing its global research and knowledge capability, and this role will play a key role in supporting that strategy. 

The Legal and Business Research Adviser will operate as a trusted adviser to lawyers and business services teams, delivering a research service that supports client work, business development and strategic decision‑making. Beyond the core research aspects of the role, the position will have a wider remit of information services and KM responsibilities. The position would suit someone that already has considerable experience, but equally there is the internal resource to support someone relatively early in their career that is eager to learn.

The primary responsibilities and objectives include, but are not limited to:

• Delivering legal research across case law, legislation, regulation and commentary
• Providing business, industry and sector research, including company profiling and market analysis
• Supporting complex and high‑value research enquiries, advising on approach and risk
• Developing and refining legal and sector‑specific current awareness and monitoring
• Contributing research and insight to pitches, credentials and panel submissions
• Designing and delivering engaging research training and digital learning resources
• Supporting the development of library systems, digital platforms and AI tools
• Managing research resources, subscriptions, collections and access
• Acting as a visible and approachable adviser across the firm
• Working closely with  stakeholder groups that includes lawyers, business services teams, IT and suppliers

To be a suitable candidate for this Legal and Business Research Adviser role, a strong mix of the following is required:

• Experience delivering legal and business research within a law firm or professional services environment
• Strong knowledge of legal information sources, research methodologies and current awareness tools
• A proven ability to distil complex information into a variety of different formats and outputs
• Experience designing and delivering research training
• High levels of IT literacy and confidence using research and knowledge platforms
• Refined communication and stakeholder management skills
• Experience with or an interest in working with AI‑enabled research tools would be particularly welcome.
   

A highly respected international law firm based in central London is seeking an Information Officer to join their extremely warm and welcoming Legal Information Services team. This is a great opportunity for an information professional who would enjoy the challenge of being embedded in practice groups, building strong relationships, and becoming a trusted research partner to lawyers.
For the successful candidate, this team has a very strong reputation for providing a great environment and structure to refine and develop your skills as an information professional. 

In this information Services Officer role, the primary objectives and responsibilities include, but are not limited to:

• Delivering high‑quality legal and commercial research across a range of practice areas
• Working closely with lawyers in Finance, Corporate and Private Client teams to  build trusted, embedded relationships
• Collaborating with the wider Legal Information Services team, sharing expertise and contributing to a consistent service delivery
• Partnering with Knowledge Development Lawyers on firm‑wide knowledge initiatives and projects
• Designing and delivering research and database training for new joiners and established fee‑earners
• Evaluating information resources and subscriptions, advising on renewals and new purchases with commercial awareness
• Promoting the value of the LIS function within the firm and supporting the continued development of services and resources
• Monitoring legal and market developments to contribute to current awareness

To be a suitable candidate for this Information Services Officer role, the following skills and experience are required:

• Refined research expertise using Lexis+, Westlaw, Practical Law and other online resources
• The ability to translate complex research into clear, practical, business‑focused insights
• A confident communicator who builds effective working relationships across practice groups
• Experience delivering engaging training and supporting research capability development
• Highly organised, able to manage multiple priorities and meet deadlines
• Commercially aware, with experience advising on information products and subscriptions
• Proactive, service‑driven mindset with the ability to anticipate research needs
• Genuine team player who aligns with a collaborative culture