A multinational London based Law Firm has a new requirement for an Head of Business and Competititve Intelligence to join their growing Knowledge Management function. This is a newly created role for which the immediate priorities will be to work with Director of Knowledge to outline the vision for the function, establish the key relationships with senior stakeholders and to begin the process of putting into place the tools, resources, structure and processes required to deliver this service. Initially, the role will almost certainly require an element of providing research services, but in the medium term, objectives will move to planning for team growth and scaling up this research provision. The overarching objective of the function will be to provide a research provision that feeds into the firms strategic initiatives, competitive intelligence and business development. 

To be a suitable candidate for this Head of Business & Competitive Intelligence role, candidates require the following:

• Experience building and leading research teams
• Operating at a tactical and strategic level
• Considerable research and analysis experience gained in a legal or professional services setting
• An expert in the provision of actionable insight utilising multiple data and information sources
• Broad research expertise that encompasses the ability to pivot across multiple sectors, topics and industries
• Highly refined relationship building and stakeholder engagement skills
• Experience across a wide spectrum of data, information resources and reporting tools.
• An ability to present, to make recommendations and to persuade or influence senior stakeholders

A very longstanding and successful law firm that is based out of London has a new requirement for a Research Analyst. This role has arisen as part of a wider initiative within the firm to build it's first Knowledge Management function. The primary objective of the role is to work with the Knowledge team, BD/Marketing team and fee-earners to provide strategic research and insights on sectors, individuals, prospects, markets, and competitors. It will work very closely with the firms newly appointed Knowledge Manager and will play a key role in setting up this research service in the firm. It is a role that will likely suit an information or knowledge professional with strong business research skills and a desire to build their skills in more complex research tasks and outputs. 

In this Research Analyst role the specific responsibilities and objectives include, but are not limited to:

• Provide tailored insights and briefings for client meetings, pitches, and strategic planning
• Develop and manage a current awareness service with curated news and regulatory updates
• Analyse client and revenue data to identify growth areas and support insight dashboard development
• Conduct competitor benchmarking to guide strategic positioning
• Recommend event themes and agendas based on market and client insights
• Collaborate with Knowledge, BD, and fee-earners to create scalable knowledge and client insight tools

To be a suitable candidate for this Research Analyst role, candidates require a strong mix of the following skills and experience:

• Previous experience in a similar Research, Information Services or Knowledge Management role with refined business research skills
• Experience using buisness research resources such as CapitalIQ, Orbis, Pitchbook or similar
• An ability to distil information and data into actionable insight and outputs, or an aptitude for doing so
• The ability to support in wider aspects of running a research and information service including current awareness, resource management and horizon scanning
• Highly developed communication, relationship building and interpersonal skills
• Ability to multi-task and prioritise to meet deadlines as and when required
• Pro-active, solutions-oriented approach and ability to use initiative intelligently, including knowing when to seek advice
• A related degree or post graduate level education such as Library Science, Information Science or Law is desirable 

This is an opportunity to join a highly regarded international law firm with a strong reputation for specialist expertise and complex advisory work. The firm has invested heavily in developing its global research and knowledge capability, and this role will play a key role in supporting that strategy. 

The Legal and Business Research Adviser will operate as a trusted adviser to lawyers and business services teams, delivering a research service that supports client work, business development and strategic decision‑making. Beyond the core research aspects of the role, the position will have a wider remit of information services and KM responsibilities. The position would suit someone that already has considerable experience, but equally there is the internal resource to support someone relatively early in their career that is eager to learn.

The primary responsibilities and objectives include, but are not limited to:

• Delivering legal research across case law, legislation, regulation and commentary
• Providing business, industry and sector research, including company profiling and market analysis
• Supporting complex and high‑value research enquiries, advising on approach and risk
• Developing and refining legal and sector‑specific current awareness and monitoring
• Contributing research and insight to pitches, credentials and panel submissions
• Designing and delivering engaging research training and digital learning resources
• Supporting the development of library systems, digital platforms and AI tools
• Managing research resources, subscriptions, collections and access
• Acting as a visible and approachable adviser across the firm
• Working closely with  stakeholder groups that includes lawyers, business services teams, IT and suppliers

To be a suitable candidate for this Legal and Business Research Adviser role, a strong mix of the following is required:

• Experience delivering legal and business research within a law firm or professional services environment
• Strong knowledge of legal information sources, research methodologies and current awareness tools
• A proven ability to distil complex information into a variety of different formats and outputs
• Experience designing and delivering research training
• High levels of IT literacy and confidence using research and knowledge platforms
• Refined communication and stakeholder management skills
• Experience with or an interest in working with AI‑enabled research tools would be particularly welcome.
   

This is a high‑profile role within a large, internationally recognised law firm, sitting within the global Knowledge function and working closely with senior stakeholders across legal and business services.
This firm is investing heavily in the evolution of its research and information capability and moving from a reactive service to one that is insight‑led, strategically aligned and increasingly AI‑enabled. This position plays a key role in enabling that transformation.

This role can be based out of Birmingham, London, Leeds, Manchester or Sheffield.

The key responsibilities and objectives of the Senior Information & Research Services Manager include, but are not limited to:

• Lead the firm’s global Information & Research Services operating model, ensuring consistent quality, service levels and user experience across regions
• Set and deliver the global research and information strategy aligned to firm priorities
• Oversee delivery of legal, business and competitive intelligence research
• Act as a trusted advisor to Partners and senior business stakeholders
• Own research vendor strategy, including contracts, budgets, renewals, cost optimisation and ROI
• Develop and lead a high‑performing, globally distributed information and research team
• Embed research outputs into knowledge platforms and AI‑enabled tools
• Establish governance, policies, service standards and KPIs
• Drive training, capability building and greater self‑service research maturity
• Champion innovation and continuous improvement, working closely with Knowledge leadership and the CKO

To be a suitable candidate for this Senior Information Services and Research Manager role, a strong mix of the following is required:

• Significant experience in legal information or research services
• Strong leadership experience, with a track record of managing and developing teams
• Deep expertise in legal research tools and publications management
• Proven stakeholder management skills, operating credibly at Partner and senior level
• Commercial acumen, including vendor management, contract negotiation and budget ownership
• Ability to translate complex information into clear, actionable insight
• Experience of AI and legal technology tools would be extremely advantageous
• Experience in a global law firm or complex professional services environment is desirable
• Professional qualification in Library or Information Science is desirable but not a pre-requisite

Senior Research Librarian - Law - London

An opportunity has arisen for an experienced Senior Research Librarian to join the global Knowledge and Research function of a leading international law firm with a strong UK, US and EMEA presence.

This is a highly visible, senior role within the Research team, sitting at the intersection of research delivery, content procurement and stakeholder engagement. Alongside supporting complex legal and business research, the role plays a key part in how information resources are sourced, managed, optimised and promoted across the firm. A significant proportion of the position focuses on procurement and vendor management, working in close partnership with a dedicated Vendor and Subscription Manager covering the UK, EMEA and US.

The primary objectives and responsibilities of theSenior Research Librarian include, but are not limited to:

• Playing a senior role in content procurement, including contract negotiations, renewals and supplier performance
• Working closely with the Vendor and Subscription Manager on strategic supplier discussions and budget submissions
• Managing financial reporting, usage analysis and invoice processing for research resources
• Partnering with the central Procurement team to ensure compliance with firmwide policies
• Evaluating, promoting and optimising information resources to drive value and return on investment
• Delivering high‑quality legal, business, market and company research across jurisdictions
• Supporting business development and client pitching through targeted research
• Producing usage and research activity reports to inform future resource decisions
• Acting as a senior contributor to Research strategy, policies and service development
• Contributing to internal working groups focused on content, procurement and innovation
• Supporting the Senior Research Manager with strategic initiatives and team leadership
• Building strong relationships with lawyers and business services stakeholders
• Identifying training needs and contributing to research skills development programmes
• Supporting users in developing effective research strategies and approaches
• Maintaining and improving research workflows through library systems and intranet tools
• Liaising with suppliers to resolve access, technical or content issues
• Representing the Research team in meetings and firmwide initiatives
• Contributing flexibly to wider Research projects as required

To be a suitable candidate for this Senior Research Librarian requirement, the following skills and experience are required:

• A recognised postgraduate or graduate qualification in Library or Information Studies (or equivalent)
• At least five years’ experience in a library, research or information role, ideally within a law firm or professional services environment
• Strong working knowledge of core legal, business and news research platforms
• Proven experience of content procurement, subscription management and vendor negotiation
• Confidence managing budgets, financial reporting and usage analysis
• Experience working with library management systems and SharePoint‑based environments
• The ability to operate comfortably in a global, stakeholder‑rich organisation

A highly respected international law firm based in central London is seeking an Information Officer to join their extremely warm and welcoming Legal Information Services team. This is a great opportunity for an information professional who would enjoy the challenge of being embedded in practice groups, building strong relationships, and becoming a trusted research partner to lawyers.
For the successful candidate, this team has a very strong reputation for providing a great environment and structure to refine and develop your skills as an information professional. 

In this information Services Officer role, the primary objectives and responsibilities include, but are not limited to:

• Delivering high‑quality legal and commercial research across a range of practice areas
• Working closely with lawyers in Finance, Corporate and Private Client teams to  build trusted, embedded relationships
• Collaborating with the wider Legal Information Services team, sharing expertise and contributing to a consistent service delivery
• Partnering with Knowledge Development Lawyers on firm‑wide knowledge initiatives and projects
• Designing and delivering research and database training for new joiners and established fee‑earners
• Evaluating information resources and subscriptions, advising on renewals and new purchases with commercial awareness
• Promoting the value of the LIS function within the firm and supporting the continued development of services and resources
• Monitoring legal and market developments to contribute to current awareness

To be a suitable candidate for this Information Services Officer role, the following skills and experience are required:

• Refined research expertise using Lexis+, Westlaw, Practical Law and other online resources
• The ability to translate complex research into clear, practical, business‑focused insights
• A confident communicator who builds effective working relationships across practice groups
• Experience delivering engaging training and supporting research capability development
• Highly organised, able to manage multiple priorities and meet deadlines
• Commercially aware, with experience advising on information products and subscriptions
• Proactive, service‑driven mindset with the ability to anticipate research needs
• Genuine team player who aligns with a collaborative culture

An award-winning Library and Knowledge Services team in a London-based global law has a requirement for an information professional with a strong mix of research and library skills. This is an opportunity to become part of a forward thinking and supportive London team that plays a vital role in delivering research and knowledge support across the business.
In this varied role, the successful applicant will be assuming a role in which they will be the most junior team member and will have the opportunity to learn from a team of experienced information professionals, refining skills research and management of library resources and subscriptions. You’ll work closely with lawyers, knowledge professionals, and colleagues worldwide building relationships, supporting projects, and promoting the firm’s information services 

The primary responsibilities and objectives in the role include, but are not limited to:

• Handling research enquiries for lawyers and senior stakeholders, including some competitive intelligence for BD.
• Supporting in the management of print and digital collections across multiple offices, including cataloguing, renewals, and budget support.
• Running inductions for new joiners and trainees
• Contributing to teams current awareness services.
• Supporting knowledge initiatives including maintaining intranet content and promoting best practice across the global team.

To be a suitable candidate for this role, candidates require the following:

• Previous experience in a law library and a qualification in Library or Information Science.
• Strong knowledge of legal research tools such as Westlaw, Lexis+, Practical Law, and familiarity with library catalogues.
• Excellent organisational skills, attention to detail, and the ability to manage multiple priorities under pressure.
• A proactive, service-driven approach and confidence in building relationships at all levels.
• Refined communication, stakeholder engagement and relationship building skills