An opportunity for a Knowledge Analyst has arisen within an extremely reputable London based international law firm. This role sits within the legal technology practice of the firm and plays a key role in the development and optimisation of the firm’s knowledge and data capabilities. Working at the intersection of knowledge management, legal tech and AI, the position supports the firm’s intranet and collaboration platforms, know-how and precedent databases, and enterprise search and AI-enabled systems. It is also a key component in driving forward the firm’s use of data, search and emerging technologies, alongside its established culture of knowledge sharing and collaboration.

The key responsibilities and objectives of the role include, but are not limited to:

• Assist in the creation of intranet pages and team sites on the enterprise collaboration portal, with a focus on structuring and tagging content to optimise search and AI performance
• Partnering with the intranet’s content editors on a day-to-day basis to ensure consistency in posting, editing and tagging, with an increasing emphasis on metadata quality and discoverability
• Supporting Knowledge & Data and AI-related projects, including trialling proposed new systems, features and tools, and providing feedback and recommendations
• Maintenance and ongoing development of the firm’s legal taxonomies, metadata structures and classification frameworks, including input into rules that underpin automated and AI-driven processes
• Working closely with internal stakeholders to optimise the quality and accessibility of the firm’s know-how, helping to drive adoption and effective use of knowledge systems across practice areas
• Acting as a key point of contact for knowledge lawyers and other users, supporting the structuring and curation of content within the firm’s central knowledge systems
• Collaborating with IT and other teams to coordinate the testing, development and ongoing optimisation of the firm’s knowledge, search and AI-enabled systems
• Supporting the evaluation of search and AI outputs, helping to improve accuracy, relevance and overall performance
• Production of statistical usage reports and analysis of the firm’s knowledge systems, using insights to inform continuous improvement
• Building continued momentum in the visibility, use and effectiveness of the firm’s knowledge and data tools across the business
• Contributing to initiatives that promote engagement with knowledge systems and encourage a more data-driven approach to knowledge sharing

To be suitable for this role, candidates will need a mix of the following experience and skills:

• Previous experience in a knowledge management or information services role in a legal, corporate or professional service environment (likely 1–2 years’ experience)
• Demonstrable experience working with knowledge systems, digital content platforms or enterprise search tools
• An understanding of metadata, taxonomies or related data structuring principles, and an interest in how these support search and AI technologies
• An aptitude for using and learning new technology or systems, with a strong interest in AI and emerging legal tech tools
• Highly organised, methodical and detail-oriented approach to work
• Highly developed communication and relationship-building skills
• The ability to contribute to projects and manage tasks independently where required
• A critical thinker that enjoys the challenge of problem solving, particularly in relation to data, systems and processes
• Able to demonstrate the ability to be both a team player and to work in an environment with a high degree of autonomy
• Relevant qualifications (particularly an MLIS or similar) would be a distinct advantage, but is not essential
   

This is an opportunity to join a highly regarded international law firm with a strong reputation for specialist expertise and complex advisory work. The firm has invested heavily in developing its global research and knowledge capability, and this role will play a key role in supporting that strategy. 

The Legal and Business Research Adviser will operate as a trusted adviser to lawyers and business services teams, delivering a research service that supports client work, business development and strategic decision‑making. Beyond the core research aspects of the role, the position will have a wider remit of information services and KM responsibilities. The position would suit someone that already has considerable experience, but equally there is the internal resource to support someone relatively early in their career that is eager to learn.

The primary responsibilities and objectives include, but are not limited to:

• Delivering legal research across case law, legislation, regulation and commentary
• Providing business, industry and sector research, including company profiling and market analysis
• Supporting complex and high‑value research enquiries, advising on approach and risk
• Developing and refining legal and sector‑specific current awareness and monitoring
• Contributing research and insight to pitches, credentials and panel submissions
• Designing and delivering engaging research training and digital learning resources
• Supporting the development of library systems, digital platforms and AI tools
• Managing research resources, subscriptions, collections and access
• Acting as a visible and approachable adviser across the firm
• Working closely with  stakeholder groups that includes lawyers, business services teams, IT and suppliers

To be a suitable candidate for this Legal and Business Research Adviser role, a strong mix of the following is required:

• Experience delivering legal and business research within a law firm or professional services environment
• Strong knowledge of legal information sources, research methodologies and current awareness tools
• A proven ability to distil complex information into a variety of different formats and outputs
• Experience designing and delivering research training
• High levels of IT literacy and confidence using research and knowledge platforms
• Refined communication and stakeholder management skills
• Experience with or an interest in working with AI‑enabled research tools would be particularly welcome.
   

A very longstanding and successful law firm that is based out of London has a new requirement for a Research Analyst. This role has arisen as part of a wider initiative within the firm to build it's first Knowledge Management function. The primary objective of the role is to work with the Knowledge team, BD/Marketing team and fee-earners to provide strategic research and insights on sectors, individuals, prospects, markets, and competitors. It will work very closely with the firms newly appointed Knowledge Manager and will play a key role in setting up this research service in the firm. It is a role that will likely suit an information or knowledge professional with strong business research skills and a desire to build their skills in more complex research tasks and outputs. 

In this Research Analyst role the specific responsibilities and objectives include, but are not limited to:

• Provide tailored insights and briefings for client meetings, pitches, and strategic planning
• Develop and manage a current awareness service with curated news and regulatory updates
• Analyse client and revenue data to identify growth areas and support insight dashboard development
• Conduct competitor benchmarking to guide strategic positioning
• Recommend event themes and agendas based on market and client insights
• Collaborate with Knowledge, BD, and fee-earners to create scalable knowledge and client insight tools

To be a suitable candidate for this Research Analyst role, candidates require a strong mix of the following skills and experience:

• Previous experience in a similar Research, Information Services or Knowledge Management role with refined business research skills
• Experience using buisness research resources such as CapitalIQ, Orbis, Pitchbook or similar
• An ability to distil information and data into actionable insight and outputs, or an aptitude for doing so
• The ability to support in wider aspects of running a research and information service including current awareness, resource management and horizon scanning
• Highly developed communication, relationship building and interpersonal skills
• Ability to multi-task and prioritise to meet deadlines as and when required
• Pro-active, solutions-oriented approach and ability to use initiative intelligently, including knowing when to seek advice
• A related degree or post graduate level education such as Library Science, Information Science or Law is desirable 

A multinational London based Law Firm has a new requirement for an Head of Business and Competititve Intelligence to join their growing Knowledge Management function. This is a newly created role for which the immediate priorities will be to work with Director of Knowledge to outline the vision for the function, establish the key relationships with senior stakeholders and to begin the process of putting into place the tools, resources, structure and processes required to deliver this service. Initially, the role will almost certainly require an element of providing research services, but in the medium term, objectives will move to planning for team growth and scaling up this research provision. The overarching objective of the function will be to provide a research provision that feeds into the firms strategic initiatives, competitive intelligence and business development. 

To be a suitable candidate for this Head of Business & Competitive Intelligence role, candidates require the following:

• Experience building and leading research teams
• Operating at a tactical and strategic level
• Considerable research and analysis experience gained in a legal or professional services setting
• An expert in the provision of actionable insight utilising multiple data and information sources
• Broad research expertise that encompasses the ability to pivot across multiple sectors, topics and industries
• Highly refined relationship building and stakeholder engagement skills
• Experience across a wide spectrum of data, information resources and reporting tools.
• An ability to present, to make recommendations and to persuade or influence senior stakeholders

This is a high‑profile role within a large, internationally recognised law firm, sitting within the global Knowledge function and working closely with senior stakeholders across legal and business services.
This firm is investing heavily in the evolution of its research and information capability and moving from a reactive service to one that is insight‑led, strategically aligned and increasingly AI‑enabled. This position plays a key role in enabling that transformation and one of the primary objectives will be to build an new in-house information and research team.

This role can be based out of Birmingham, London, Leeds, Manchester or Sheffield.

The key responsibilities and objectives of the Senior Information & Research Services Manager include, but are not limited to:

• Lead the firm’s global Information & Research Services operating model, ensuring consistent quality, service levels and user experience across regions
• Build a new in-house Research services function
• Set and deliver the global research and information strategy aligned to firm priorities
• Oversee delivery of legal, business and competitive intelligence research
• Act as a trusted advisor to Partners and senior business stakeholders
• Own research vendor strategy, including contracts, budgets, renewals, cost optimisation and ROI
• Develop and lead a high‑performing, globally distributed information and research team
• Embed research outputs into knowledge platforms and AI‑enabled tools
• Establish governance, policies, service standards and KPIs
• Drive training, capability building and greater self‑service research maturity
• Champion innovation and continuous improvement, working closely with Knowledge leadership and the CKO

To be a suitable candidate for this Senior Information Services and Research Manager role, a strong mix of the following is required:

• Significant experience in legal information or research services
• Strong leadership experience, with a track record of managing and developing teams
• Deep expertise in legal research tools and publications management
• Proven stakeholder management skills, operating credibly at Partner and senior level
• Commercial acumen, including vendor management, contract negotiation and budget ownership
• Ability to translate complex information into clear, actionable insight
• Experience of AI and legal technology tools would be extremely advantageous
• Experience in a global law firm or complex professional services environment is desirable
• Professional qualification in Library or Information Science is desirable but not a pre-requisite