New in! A professional services firm is currently seeking a Senior Records & Information Officer to develop an understanding of the organisation’s requirements for the storage and retrieval of physical/electronic records and assist to develop storage, search, and metadata solutions to meet these requirements. The role will also assist with the delivery of formal projects, training and initiatives relating to records management. This role liaises closely with the IT Department and Intranet team over any search development and upgrades to the organisation’s systems. The successful candidate must have previous experience in information and records management and in using electronic information systems such as a corporate intranet or SharePoint.
Main responsibilities include:
- Develop an overview of the physical/electronic records systems in the company, and their functionality and capability
- Liaise with departments in order to facilitate the maintenance and updating of the Retention Schedule and Information Asset Register
- Collaborate with users and their representatives to analyse department specific records requirements
- Monitor the effectiveness of the metadata schemas within SharePoint and other systems
- Monitor external developments in metadata usage and search technologies
- Provide ongoing training and support for staff as required to encourage records management best practices
- Assist in the digitisation of physical records, as required
- Manages case file and physical item storage, retention, and appropriate disposal
- Provides support to the Subject Access Request workstream
- Maintains information on records management intranet pages
- Leads on and supports records management initiatives and projects
To be considered for this role you will need the following skills and experience:
- Experience with working with physical/electronic records in complex organisations
- Knowledge of working with information management systems
- A knowledge/information/library/records management degree or post graduate certification/qualification is ideal
- Proficiency in SharePoint and Microsoft Office/M365, in particular, strong Excel skills
- Evidence of being able to quickly understand the key features of systems
- Proven track record of designing and maintaining metadata and other schemas within intranets
- Leadership, influencing, negotiating and relationship building skills and experience
- Excellent written and verbal communication skills
- Experience in creating and delivering training and presentations to large and small groups
- Familiarity with Data Protection Impact Assessments is an advantage
- Awareness of the legislative and regulatory framework for records and information governance