Knowledge Research and Information Specialist – Business Research

Information Officer / Assistant Librarian - South West, United Kingdom

Ref: 42Wednesday 3 February 2021

Competitive with excellent benefits

Knowledge Research and Information Specialist – Business Research

Our client a highly respected international law firm currently investing in their knowledge and information management function have a requirement for a Knowledge Research and Information Specialist – Business Research to join their growing team.

Working as part of the Knowledge Research Services team you will have a key role in the delivery of the business research service across the firm.  The role will require a proactive approach and engagement with lawyers and business services staff across the firm.  You will also work as part of the enquiries team, answering legal and business research requests.

Key responsibilities

  • Work with the Knowledge, Research & Information Manager to deliver and develop the business intelligence research service across the firm (both UK and international offices).
  • Proactively engage with lawyers and business services managers to assess the business intelligence needs of each department, sector and business services group and ensure that these needs are met.
  • Take responsibility for the management of business research requests, from receipt through to delivery including; allocation of work across the team, ensuring that work is completed according to deadlines, regular quality checking of work products, advising the team on best practice and recording research requests for monthly statistics.
  • Review core processes regularly and maintain/update documentation.
  • Undertake sessions on the enquiry rota, answering legal and business research using a variety of online resources to provide support with client matters and business development activities.
  • Cover for other team members as and when required to ensure continued service delivery.

Position requirements

  • A degree or post-graduate qualification in a library or information related discipline is essential.
  • Proven experience in an Information Services or a related discipline is essential, preferably in a legal environment
  • Excellent IT skills with the ability to fully exploit existing resources.
  • Excellent understanding of information and knowledge resources, databases and associated technology.
  • Good proficiency in the Microsoft Office suite of applications is essential and experience of using collaborative and information management tools commonly used in law firms is preferable.
  • Extensive knowledge of key legal and business research databases and an excellent ability to search across publicly available sources.
  • The ability to use and review core internal data sources.

This may include in the fields of competitive and business intelligence, finance research, intellectual property, expert witness or other forms of research

  • This is a permanent, full-time position
  • This role is Bristol based or remote with regular visits to the London and Bristol offices as required.

Our client offers an exciting opportunity to join a growing team in a law firm investing in knowledge & information. They offer an excellent benefits package.