Information Officer, law

Information Officer / Assistant Librarian - United Kingdom, United Kingdom

Ref: 329Monday 8 August 2022

Can be based across multiple UK locations please enquire 

Just in! A global managed service provider is seeking an Information Officer to provide professional support to their client, a leading global law firm. You will also work closely with the Senior information officer in the delivery of the following services: Digital resource management, hard copy acquisition and management, training materials for information resources and processes, contributing to the promotion and development of the service, day-to-day administration and management of information resources,  business and legal enquiries, contribute to the continuous review and improvement of processes and support the sharing of knowledge and cross-skilling within the team.

Main responsibilities include:

Undertake collections management duties, including overseeing and working with colleagues overseas, to facilitate:

  • Procurement of journals, books and looseleafs - print and electronic
  • Liaising with clients regarding orders
  • Processing of new books (cataloguing and updating LMS)
  • Journal administration
  • Updating client systems
  • Reviewing new publications list
  • Administrative support around renewal of materials
  • Provide data to support electronic resource renewal/adoption
  • Password administration
  • Arranging for article copy requests to be provided
  • Schedule for physical library management
  • Enquiries including passwords, articles, company information and Land Registry searches
  • Supporting end to end joiners and leavers process
  • Working with colleagues overseas to train them to support on these processes
  • Updating client intranet pages and regular posts
  • Editing, reviewing and updating other client systems
  • Updating central training records
  • Booking training sessions with clients and suppliers
  • Supporting resource related enquiries and information requests
  • Tracking trends / management information in resource usage
  • Assisting with current awareness administration and appropriate updating of content aggregator (Manzama)

To be considered for this role you will need the following skills and experience:

  • Degree or Equivalent Professional Experience in Information Management or Related Subject Area
  • Good IT skills – especially relating to Excel, PowerPoint
  • Experience of Library Management Systems
  • Familiarity with key electronic and print resources used in legal sector
  • Good level of numeracy
  • Organised and methodical
  • Ability to track tasks, prioritise and manage time effectively
  • Communication and listening skills
  • Interpersonal skills – develops and maintains effective professional relationships internally and externally
  • Flexibility – ability to adapt to changed responsibilities and new situations
  • Client focused
  • Creativity
  • Previous experience in an information services or related role, preferably in the professional service sector


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