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Head of Customer Success - SAAS

  • Location

    London

  • Sector:

    Recruitment

  • Job type:

    Contract

  • Salary:

    £60,000 pro rata

  • Contact:

    Simon Burton

  • Contact email:

    simon.burton@cbresourcing.com

  • Job ref:

    2-229

  • Published:

    3 months ago

  • Consultant:

    Simon Burton

Head of Customer Success 6 month FTC temp to perm

Our client is an exciting events and online communities SAAS provider.

Focused on developing embedded client relationships for growth and retention of large accounts across the expert network, membership body, events, and online information space.

This is an individual contributor role and would suit someone with excellent client handling skills who enjoys working with clients to support their long-term priorities.

To be suitable candidates must have:

  • Strong experience in account management or customer success with large accounts
  • Enterprise Solutions and/or SAAS experience
  • Growth oriented mindset

Due to the current situation this role will be conducted virtually. This is an area of software that has seen a surge of interest due to the current situation with Covid19. The successful candidate will join at a busy time as our client support new customers in building their online presence using their best in class software and expertise.

This is initially a 6-month fixed term contract however there is a strong likelihood for it to go permanent which would attract equity and company bonuses and benefits.