Customer Support Assistant

Customer Service - Home working, United Kingdom

Ref: 16Monday 26 October 2020

circa £15 per hour

Customer Support Assistant  - home based UK

A highly respected US firm in the information services market require a UK based Customer Support Assistant. Initially on a part time basis circa 20 hours a week for a one month contract the role may expand over time as the European client base expands.

Typical duties will include:

  • Liaising with clients over queries relating to publishers and content providers
  • Triaging and forwarding queries to the US team whilst maintaining contact with European clients

In order to be suitable for this role you must have:

  • Experience in a customer support role
  • An understanding of the b2b publishing and content market
  • A common-sense approach to solving client issues

This is an excellent opportunity to get experience with a highly successful US firm as they establish European operations.